FAQ

How long will it take to get my order?
Orders are processed within 1–2 business days. Standard delivery within the United States then takes 7–14 business days. Shipping is free on orders over $74.99; otherwise a flat rate of $9.99 applies at checkout. We ship within the United States only. As soon as your order ships we email you a tracking number so you can follow your package the whole way. Full details are in our Shipping Policy.

Will I receive tracking information?
Yes. Once your order ships, you'll get a shipping confirmation email with a tracking number.

Why did my order arrive in more than one package?
Because we carry a wide range of products, items in the same order may ship separately and arrive at different times. There's no extra shipping cost to you when this happens.

What payment methods do you accept?
We accept all major credit and debit cards and other secure payment options shown at checkout.

Can I change or cancel my order?
If you need to make a change, please contact us as soon as possible after ordering and we'll do our best to help before it ships.

What is your return policy?
Please see our Refund Policy for full details on returns and refunds.

How do I contact you?
Head to our Contact Us page and send us a message — we're happy to help.