TERMS OF SERVICE: PEACEFUL PLEASURES HEALTH AND WELLNESS

OVERVIEW

This website is operated by Peaceful Pleasures Health and Wellness. Throughout the site, the terms “we”, “us” and “our” refer to Peaceful Pleasures Health and Wellness. Peaceful Pleasures Health and Wellness offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange strictly according to our Refund Policy and the mandatory procedures outlined in Section 7.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.

Product Condition & Variations: We guarantee that our products are authentic and commercially sealed upon shipment. The customer explicitly acknowledges and agrees that minor cosmetic packaging variations, transit-related outer box indentation, or manufacturer label updates do NOT alter the core utility of the product and do NOT render a product defective, damaged, or "Significantly Not As Described." We do not warrant that the subjective efficacy, personal taste, or flavor of any products will meet your expectations.

SECTION 6 - ORDER PROCESSING, SHIPPING, AND DELIVERY

All orders are subject to a processing period prior to shipment, typically lasting several business days, though this timeline may fluctuate based on inventory availability and order volume. Any stated shipping windows, transit times, or delivery dates provided on our website or via email are strictly estimated timelines, non-binding, and subject to delays beyond our control (including carrier backlogs, weather, or supply chain bottlenecks). We are not liable for delayed shipments.

Mandatory Signature Delivery & Inspection-Upon-Signature Agreement: At our sole discretion, and for any reason deemed necessary to protect against retail fraud, intercept theft, or delivery loss, any and all shipments may require a physical signature upon delivery. Peaceful Pleasures Health and Wellness is not responsible for notifying the customer in advance if an order is shipped via a signature-required service. It is the customer's absolute responsibility to monitor their tracking information and ensure an authorized party is present to sign for the package.

CRITICAL AMENDMENT — CERTIFICATION UPON SIGNING: By executing a physical or digital signature to accept delivery from the carrier (USPS, FedEx, UPS, DHL, etc.), the customer explicitly certifies that they have fully unboxed, inspected, and verified the entire physical contents of the package prior to signing. The customer’s signature serves as an irrevocable contractual acknowledgment that all merchandise was received in full, conforms perfectly to the website description, is entirely free of visible defects or damages, and is in acceptable condition. The customer explicitly waives the right to claim an item was "Damaged in Transit" or "Significantly Not As Described" if a valid delivery signature was rendered.

Failed Deliveries, Unsigned Packages, & Abandoned Shipments: In the event that a package is not signed for, is actively refused, remains unclaimed at the carrier facility, or is otherwise abandoned by the customer, and is subsequently routed and returned to us by the carrier, the customer explicitly agrees to forfeit any and all promotional 'Free Shipping' offers applied to the transaction. To resolve a failed delivery, the customer must contact us via email at hello_95404@yahoo.com and explicitly select one of the following resolution pathways:

• Option A: Reshipment. If the customer still wishes to receive the ordered merchandise, we will issue an invoice reflecting the new shipping costs. The customer must pay this invoice in full before the item is reshipped. We will not reship any item for free unless it is conclusively proven to be the result of a carrier error.

• Option B: Refund & Cancellation. If the customer no longer wants the merchandise, the order will be cancelled and a refund evaluated. The customer contractually agrees to bear full financial responsibility for all original fulfillment costs and applicable restocking fees. The customer expressly authorizes the merchant to deduct the full original cost of shipping, carrier-charged return shipping fees, the signature delivery service fee, and any applicable restocking fees directly from any residual refund or store credit. This financial adjustment will be processed only after the package is securely back in our physical possession.

By purchasing from this website, the customer gives their irrevocable consent for all such shipment, return, signature, and restocking fees to be automatically calculated and deducted prior to any financial adjustment being evaluated. Furthermore, the customer acknowledges that our explicit store policy dictates that abandoned, refused, or unsigned packages incur these specific restocking and shipping fees, and this section may be screenshotted and provided directly to payment processors or institutions as public proof of our stated policy.

Irrevocable Proof of Delivery: By purchasing from this website, the customer explicitly agrees that documentation provided by the United States Postal Service (USPS), FedEx, UPS, DHL, or any other third-party package delivery company or service—showing an order status of "Delivered," "Left at Front Door," "Signed For," or similar delivery confirmation—constitutes ABSOLUTE AND SUFFICIENT PROOF that the customer PERSONALLY received the item/package. Once a carrier marks a package as delivered (or successfully signed for), our contractual obligation to fulfill and deliver the order is legally completed. Peaceful Pleasures Health and Wellness is not responsible for, nor will we refund, replace, or credit, any packages that are lost, stolen, or misplaced after carrier delivery verification. The customer bears full responsibility for securing a safe delivery location.

SECTION 7 - STRICT DAMAGE REPORTING, RETURN-BEFORE-REFUND, AND CANCELLATION POLICY

All sales are final except as expressly provided herein. Once an order is submitted by a customer, it enters our automated system immediately to ensure rapid fulfillment; consequently, orders cannot be cancelled, modified, or altered by the customer once placed. If a customer wishes to return an eligible product, they must wait to receive the physical item and initiate a formal return process in accordance with our strict guidelines.

Mandatory 72-Hour Inspection & Evidence Window: For any shipment delivered without a signature requirement, the customer is legally bound to inspect all packages immediately upon delivery. In the event that an item is claimed to be physically damaged, defective, or significantly different from what was ordered, the customer MUST report the issue to us at hello_95404@yahoo.com within seventy-two (72) hours of the carrier's delivery timestamp. This report must include clear photographic and/or video evidence of the shipping label, the outer packaging, and the specific damage or discrepancy. Bypassing this verification process by filing an immediate bank dispute constitutes a material breach of this contract.

Mandatory Buyer-Funded Return Requirement (Return-Before-Refund): Under no circumstances will a refund, store credit, or replacement package be issued for a "Significantly Not As Described" (SNAD) or defective product claim unless the customer first physically returns the disputed merchandise to us. The customer explicitly agrees to bear 100% of the financial responsibility for all return costs, including secure protective packaging and trackable, insured return postage. The merchant will not provide pre-paid return labels or shipping cost reimbursements for any dispute. The customer must obtain a formal Return Merchandise Authorization (RMA) from our support team prior to shipping.

Unauthorized Rejections: Any unauthorized return shipments ("return to sender" or packages rejected at delivery without our prior written authorization) will not be eligible for a refund, and the customer forfeits the product.

SECTION 8 - STRICT CHARGEBACK PROHIBITION AND DISPUTE RESOLUTION

By placing an order with Peaceful Pleasures Health and Wellness, you agree to contact us directly via our customer support channels to resolve any billing, shipping, or product issues prior to contacting your bank or credit card issuer.

Chargeback Restrictions: You explicitly agree not to file a chargeback, claim, or payment dispute with your bank, credit card company, PayPal, or payment processor for reasons including, but not limited to: non-delivery (where delivery documentation exists per Section 6), shipping delays, minor product variations, or buyer's remorse. In the event that a customer opens an unauthorized, fraudulent, or bad-faith chargeback or dispute against us:

• This Terms of Service will be presented directly to the issuing bank, payment network, or judicial court as binding legal evidence that the customer agreed to these terms, including the absolute verification of delivery outlined in Section 6.

• The customer agrees to indemnify and reimburse Peaceful Pleasures Health and Wellness for all chargeback administrative fees, merchant processing penalties, chargeback dispute defense costs, and reasonable attorneys' fees incurred by us during the dispute process.

• We reserve the right to report fraudulent chargebacks and "friendly fraud" to consumer credit reporting bureaus and retail fraud databases, and to permanently ban the user from our Services.

SECTION 9 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy.

SECTION 10 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 11 - THIRD-PARTY LINKS

Certain content, products and Services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 12 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 13 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 14 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 15 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 16 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Peaceful Pleasures Health and Wellness, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Peaceful Pleasures Health and Wellness and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 18 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 19 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 20 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the State of Nevada, without regard to conflict of law principles. Any legal actions or proceedings arising out of or relating to these Terms must be brought exclusively in a court of competent jurisdiction located within Clark County, Nevada.

SECTION 22 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 23 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello_95404@yahoo.com.

Our Contact Information: 702-350-1976 / 310-739-2463 | hello_95404@yahoo.com